By order of last Friday, the 21st Civil Chamber of the Munich I Regional Court referred to the European Court of Justice in Luxembourg in a [...]
Learn moreElectricity providers must always offer several payment options
When concluding an electricity contract, there must be several payment options. It is not sufficient if only the direct debit procedure (SEPA direct debit mandate) is used for individual tariffs [...].
Learn moreCustomer satisfaction surveys by e-mail are generally inadmissible without prior consent of the customer
In a decision, the Berlin Appellate Court once again correctly determined that the sending of customer satisfaction surveys by e-mail, without prior [...]
Learn moreRight to information under press law vis-à-vis public limited companies
The First Civil Senate of the German Federal Court of Justice today ruled that the right to information under press law can also be asserted against stock corporations that [...]
Learn moreCan the customer base be limited in an online shop?
Numerous online store operators want to sell their products exclusively to entrepreneurs for a variety of reasons. Consequently, they want to exclude consumers. In the case law [...]
Learn moreSince 01.02.2017 new information requirements for online traders
Since 01.02.2017, entrepreneurs have to fulfill further information obligations. Already since 09.01.2016, commercial online traders have to provide information in their online store and on [...]
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