By order of last Friday, the 21st Civil Chamber of the Munich I Regional Court referred to the European Court of Justice in Luxembourg in a [...]
Learn moreElectricity Providers Must Always Offer Multiple Payment Options
When concluding an electricity contract, there must be several payment options. It is not sufficient if only the direct debit procedure (SEPA direct debit mandate) is used for individual tariffs [...].
Learn moreCustomer satisfaction surveys via email are generally impermissible without the customer's prior consent
In a decision, the Berlin Appellate Court once again correctly determined that the sending of customer satisfaction surveys by e-mail, without prior [...]
Learn morePress Law Claim for Information Against Stock Corporations
The First Civil Senate of the German Federal Court of Justice today ruled that the right to information under press law can also be asserted against stock corporations that [...]
Learn moreCan the Customer Base in an Online Shop be Restricted?
Numerous online store operators want to sell their products exclusively to entrepreneurs for a variety of reasons. Consequently, they want to exclude consumers. In the case law [...]
Learn moreNew Information Obligations for Online Retailers Since February 1, 2017
Since 01.02.2017, entrepreneurs have to fulfill further information obligations. Already since 09.01.2016, commercial online traders have to provide information in their online store and on [...]
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