Munich Regional Court I has ruled: An email address provided in the legal notice must enable genuine communication! An automatic response to inquiries sent to the email address in the legal notice, which only refers to alternative contact channels, violates the UWG and misleads consumers.
👉 Important for companies: The legal notice must contain a functioning email address that enables direct contact with the company - without restrictions or forwarding.
🔎 Judgment of the Munich Regional Court I of 25.02.2025, Ref. 33 O 3721/24 (not yet final)
ℹ️ Why is this relevant?
- Companies need to know their legal obligations.
- A complete legal notice with functioning communication channels is mandatory.
- Missing "real" e-mail availability can be warned.
- GDPR, DDG and UWG require clear communication channels.
📢 Tip for website operators: Check your legal notice & make sure your contact email works! 🚀
